Role: Request Fulfillment Manager
The Request Fulfillment Manager is accountable for the end-to-end process to fulfill a service request. This would include requests for access provision too.
Relationships
Performs:
Review And Tailor Request Fulfillment Procedures
Select Tools For Request Fulfillment
Understand Request Fulfillment Requirements
Responsible for:
Additionally Performs:
Modifies:
Request Fulfillment Procedures
Request Fulfillment Requirements
Request Fulfillment Tools
Service Delivery Measurements